FREE Next Day Delivery

We ensure your order is delivered to you promptly, safely and at low cost and as you’d expect, our customer service team is always on hand on 024 7663 8228 to answer any questions you may have.

Despatch times

  • We can usually send plain items on a next day delivery, but on some brands this can increase up to 3 working days.
  • We ship customised orders in 5-7 working days.

Delivery tracking

We use DPD couriers who provide you with full tracking once your order is dispatched. On the morning of the date of delivery you also receive an email, which gives you a one-hour window for your delivery time.

DPD can also make alternative arrangements with you, such as changing the delivery date or leaving instructions to deliver with a neighbour.

UK and Ireland delivery prices

  • FREE delivery on all orders over £100
  • £4.95 charge if under £100

This excludes the Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man. The total delivery charge for these areas is £20, and delivery may take 2 business days.

International delivery prices

We also deliver throughout Europe and around the world. You can see our full list of international rates here.

Returns

Click here to view our Returns process.



  • If you have a query about your order please call our customer service team on 024 7663 8228 or email sales@customiseexpress.co.uk.
  • Lines are open from 8am to 6pm Monday to Friday and 9am to 1pm on a Saturday.